Envoy Health takes seriously our responsibility to protect your privacy. As such, we have formulated a privacy policy that adheres to both: 1) the Protected Health Information confidentiality statutes mandated by law and known as HIPAA, and 2) our own guiding principals.

The personal information we collect, including your contact information, medical history, and billing information, helps us to provide you with the appropriate and best healthcare supplies and services. We want you to understand how any personally identifiable information you provide to us is collected and used. We also want you to understand your rights and our responsibilities.

We are legally required to protect the privacy of your health information. The information you share with us is kept strictly confidential and is fully secure.

We capture and store different types of personally identifiable information, as provided by you, and use it as described below. Called “Protected Health Information,” it includes your contact information, including name, address and phone number, and information that we’ve created or received about your past, present or future health or condition, the provision of health care to you, or the payment of this healthcare service. We are legally required to provide you with this notice about our privacy practices that explains how, when, and why we use and disclose your Protected Health Information. With limited exceptions, we may not use or disclose more of your Protected Health Information than is necessary to accomplish the purpose of the use or disclosure. To view a complete copy of our HIPAA Notice of Privacy Practices, please click here.

If you have any questions or concerns about our Privacy Policy or this statement, or about the way your information is collected and used, please contact our Privacy Officer at Envoy Health, 14062 NW 82nd Avenue, Miami Lakes, FL 33016 or call toll-free at (866) 467-6111.